LexFlow Privacy Policy
Last updated: 13 September 2026. LexFlow handles client data under EU GDPR requirements. We protect the privacy of our customers and their clients using recognised standards as a point of reference.
1. Who we are
LexFlow is a legal practice management platform operated for Studio Legale X (Genoa, Italy) and deployed by AVibe Agency. This privacy policy explains what data we collect, why, and how it is protected.
2. Data we collect
- Intake form data: name, email, phone, practice area, and message when you request a demo.
- Chatbot messages: messages sent to the Elisa assistant, used to route your request to the right team member.
- Usage data (anonymous): pages visited and language/theme preferences, stored locally in your browser (localStorage).
3. How we use data
- To respond to demo requests and route them to the firm's CRM.
- To send notifications about your request (to the firm and to the interested client).
- To improve the website experience.
4. Data protection
All data is transmitted over TLS. Client matter data in the LexFlow CRM is stored with bank-grade 256-bit encryption, zero-knowledge document storage, and SOC2-aligned practices. Internal notes are never visible to clients.
We protect the privacy of our customers and their clients using recognised standards as a point of reference.
Certification status: ISO/IEC 27001 and ISO/IEC 27701 certification is in progress and not yet held. SOC 2 is an auditing framework we align our practices with, not a completed certification. These are reference points for how we build, not claims of completed certification.
5. Cookies & local storage
LexFlow does not use advertising trackers. We use localStorage only for your language and theme preferences. A cookie consent banner is shown on first visit; you may dismiss it at any time.
6. Your rights (GDPR)
You may request access, correction, or deletion of your personal data at any time by writing to info@lexflow.com. We respond within 30 days.
7. Contact
LexFlow · Studio Legale X · Genova, Italia
WhatsApp: +39 345 023 4084 · info@lexflow.com